## Are the products genuine? Yes, 100%. We import from authorised distributors and every product is sealed with a clear expiry date. ## Do you deliver everywhere in Egypt? Yes, we ship to all governorates. Delivery usually takes 1–4 days depending on the governorate. ## How do I pay? **Cash on delivery.** No online payment and no deposit. ## Is there free shipping? Yes — any order over EGP 3,000 ships free. ## Can I change or cancel my order? Yes, as long as it has not left for shipping. Message us quickly on WhatsApp. ## Do you offer wholesale pricing? Yes — for gyms, coaches, resellers and bulk orders. Send us your list on WhatsApp. ## How do I track my order? Use the "Track order" page with your order number, or message us on WhatsApp. ## The product I want is not listed? Message us on WhatsApp — we can usually get it for you.